Frequently Asked Questions

Are there any hidden fees?

Nope. We don’t upsell or offer other services.

Can I bring my car to the dealer and get paid the same day?

Yes, provided the dealership is within close proximity. Most dealers are prepared to have you drop it off and write you a check on the spot. Please contact your dealer to arrange a convenient time to deliver the vehicle and remember that you can always discuss alternative transport and pickup options with the winning dealer as well.

Do I Need To Be Present For The Inspection?

Yes, someone will need to be present in order for the inspector to gain access to your car. Customers often choose to have inspectors come to their place of business, which may be more convenient for both parties.

Do I Need To Take Photos Of My Car Or Write A Description?

There is NO work required! Our inspectors will take all the right photos of your car and provide details about the condition of the car for you!

Do You Price My Car?

We don’t. Dealers rely solely on their experience buying cars and the quality of the inspected vehicle to make their bids. We do not influence vehicle condition or price.

How Do I Get Paid?

You can choose to receive a cashier’s check or have your money directly deposited into your bank account via ACH payment depending on the arrangments you make with the winning dealer.

 

How do I sell my car?

We’ve made the process simple:

  1. Visit www.goodbye.car and purchase a Goodbye.car inspection for $99. We have inspectors on the ground in every state.
  2. Once your inspection is complete, wait 1-2 days to receive the best offer from licensed dealers nationwide.
  3. Accept an offer instantly with the push of a button. The dealer will contact you to pick up your vehicle and deliver a check to you.
How Does Goodbye.car Get Paid?

We are paid a single, flat fee by the dealer who purchases your car. We do not take a percentage, nor do we purchase cars ourselves. Our role is to connect sellers with buyers. We want you to get the most for your car from a dealer who most wants to buy it.

How Long Is My Offer Good For?

A dealer offer is valid for 24 hours.

I have a loan on my car. Can I use Goodbye.car?

Of course. Many sellers owe money on their cars. The dealer who buys your car will work with you to payoff the loan amount directly with the lienholder and complete all the necessary paperwork including title transfer. We encourage customers to locate any paperwork related to loans and title when beginning the Goodbye.car process. If you owe more than the value of the car you will be responsible for the

What If I Don’t See An Offer I like?

You are under no obligation to sell your car – and you still get to keep the inspection report, which you can use when selling to a private party buyer or even a car dealer.

What Is A Vehicle Inspection?

Our contracted third party performs a valuable multi-point inspection that ensures an extensive and complete assessment of the condition of a vehicle. They assess possible frame damage, evaluate drivability, and confirm visible interior and exterior condition. Once complete, they provide a thorough condition report with vehicle video, pictures, and any inspector comments to validate their findings. This report allows dealers to confidently bid on your car, knowing whether reconditioning might be needed. You will receive a copy of this report.

What kinds of dealers use Goodbye.car?

All kinds. We have dealers purchasing high-end cars, gently used cars and dealers who prefer older makes and models with normal wear and tear. Some may be large, franchise dealers, others may be locally owned, independent dealerships. All dealers are accustomed to buying autos online and all are licensed and insured in the state where they operate.

What Paperwork Do I Need To Sell My Car?

If you have a title please bring it with you to the dealership at drop off in order to expedite the closing process and receive your check.

Bring a copy of your registration and driver’s license as proof of ownership. If you don’t have the title don’t fret: The dealer is able to order a duplicate title.